Johann is an expert in the world of Service Transformation. Building on his early CXO experience in the world of operational technology, he understands how best to exploit technology to help organisations become much more customer-centric, productive and innovative.
With new technologies such as machine learning, AI, IoT and others continually emerging, Johann has a great ability to envision, inspire and direct business change for the benefit of all. Having led teams on both sides of the customer-supplier boundary, he has an understanding of how best to leverage partnerships for the achievement of real business outcomes.
An evangelist and thought leader at heart, his passion for transforming service delivery and the wider service experience keeps customers challenged, focussed and grateful for having his experience on board.
In an age where disruptive technologies are offering organisations the ability to deliver superior service, whilst simultaneously reducing costs and speeding up the organisation, I have no hesitation in recommending Johann and his team at End to End Service to support and guide you in your pursuits.